What is your minimum order quantity (MOQ)?

Yes. Customers can develop and evaluate samples before deciding whether to proceed with mass production.

Stock Samples

For selected in-stock products, samples with laser-engraved logos can generally be prepared in 5–7 days, depending on stock availability, logo requirements, and the finishing process.

Customized Samples

For customized products, sample development time varies according to the material, structure, manufacturing method, surface finish, and whether new tooling is required.

Where a new mold is needed, mold development and trial production will affect the sample schedule.

Sample Evaluation

Samples allow customers to review dimensions, appearance, logo placement, color, assembly, and functionality before mass production.

Additional testing can be discussed when the product has specific mechanical, coating, or compliance requirements.

Sample and Tooling Costs

Sample charges and tooling costs depend on the project. Any credit or refund of these charges against a future bulk order must be confirmed in the quotation or commercial agreement.

Sample approval does not automatically require a bulk order unless otherwise agreed. Customers can use the sample evaluation stage to determine whether the product meets their requirements before making a production commitment.

Starting a project with Carosung involves a series of steps designed to clarify requirements, assess manufacturability, and confirm the product before mass production.

Step 1: Share Your Requirements

Customers can provide reference images, sketches, technical drawings, 3D CAD files, existing samples, or a description of the intended product.

Helpful information includes:

Product dimensions and functional requirements.

Preferred material and surface finish.

Logo application requirements.

Estimated order quantity.

Target budget and delivery schedule.

Packaging and destination market requirements, where applicable.

Step 2: Technical Review

Our team reviews the available information and assesses the design's manufacturing feasibility. Where necessary, we may request additional dimensions, clarify the intended function, or recommend design adjustments.

The time needed for this stage depends on the completeness of the information and the complexity of the project.

Step 3: Quotation and Sample Development

Once the requirements are sufficiently clear, we provide a quotation covering applicable tooling costs, sample charges, unit prices, estimated lead times, and other agreed requirements.

Samples are developed according to the product type and project scope. For new designs, tooling may be required before a finished metal sample can be produced.

Step 4: Sample Approval and Order Confirmation

Customers review the sample and confirm the required appearance, dimensions, function, and other agreed specifications.

Mass production proceeds after the relevant sample approval, order confirmation, and agreed payment arrangements.

Step 5: Production and Shipment

During production, quality inspections are conducted according to the agreed requirements. Finished products are packed and shipped using the selected logistics arrangements.

Shipping terms, such as FOB, CIF, or DDP, can be discussed according to the destination, order requirements, and agreed commercial conditions.

Color consistency is managed through surface preparation, process control, approved reference samples, and appropriate inspection methods.

Surface Preparation and Process Control

Polishing and other surface preparation steps influence the appearance of the finished hardware. Consistent preparation helps reduce visible differences caused by surface roughness, scratches, or uneven reflections.

For PVD coating, relevant process parameters are controlled according to the coating system and equipment. For electroplating, factors such as bath chemistry, process conditions, and finishing steps influence the final color and appearance.

Approved Color Samples

Before mass production, customers can approve a physical sample representing the desired finish. This sample can then serve as a reference for production and subsequent orders.

For repeat orders, retaining approved samples and production records helps compare the appearance of new batches with the previously accepted finish.

Managing Repeat Orders

Different production batches may show some variation because of differences in materials, surface preparation, or processing conditions. Our aim is to maintain consistency with the approved reference sample and the agreed acceptance criteria.

For particularly color-sensitive projects, customers should confirm the master sample, acceptable color variation, and inspection method before mass production.

The appropriate tests depend on the material, surface finish, product function, intended market, and customer specifications. Carosung can evaluate testing requirements and arrange suitable inspections or laboratory testing according to the project.

Corrosion Resistance

Neutral salt spray testing, such as testing conducted according to ASTM B117, may be used to evaluate the corrosion performance of suitable finished hardware under specified conditions.

Test duration and acceptance criteria should be agreed according to the product and customer requirements. Salt spray results should not be treated as a direct prediction of service life in actual use.

Chemical Compliance

Where required, testing can be arranged to assess relevant restricted substances or other chemical requirements. The test scope should be based on the applicable regulations, product category, materials, and intended market.

Testing for lead, nickel release, or other substances should use appropriate methods and limits. The results apply to the samples tested and the scope of the report.

Mechanical Strength and Functionality

For products such as D-rings, hooks, buckles, and locking mechanisms, suitable mechanical tests may include tensile or pull testing, functional operation checks, and cycle testing.

Test methods and acceptance criteria should reflect the product design, intended application, and customer requirements. Specific strength or cycle-life values should only be claimed when supported by the relevant test results.

Coating Thickness and Adhesion

Where applicable, X-ray fluorescence (XRF) equipment can be used to measure coating thickness on suitable substrates and coating systems.

Coating adhesion can be evaluated using an appropriate test method selected for the specific coating and substrate. Not every test method is suitable for every type of metal finish.

Testing Arrangements

Some inspections may be performed in-house, while other tests can be arranged through qualified external laboratories. The available tests, testing frequency, applicable standards, and reporting arrangements should be confirmed for each project.

Carosung uses a structured quality control process covering incoming materials, manufacturing, surface finishing, and final inspection.

1. Incoming Quality Control (IQC)

Incoming materials and components are checked against the applicable purchase specifications and project requirements. Depending on the material and order, checks may include visual inspection, dimensional verification, supplier documentation, or material testing.

2. In-Process Quality Control (IPQC)

During manufacturing, inspections can be carried out at relevant stages to monitor dimensions, surface condition, and production consistency.

The inspection points depend on the product's manufacturing process and critical quality characteristics.

3. Surface-Finishing Inspection

Finished hardware can be checked for color, appearance, visible defects, and other agreed requirements. Where specified and appropriate, additional testing can be arranged for coating thickness, adhesion, or corrosion resistance.

4. Final Quality Control (OQC)

Before shipment, finished products undergo final inspection according to the agreed specifications and acceptance criteria. Relevant checks may include dimensions, surface appearance, assembly, and functional operation.

5. Documentation and Continuous Improvement

Inspection records and retained reference samples can support quality comparison and investigation of potential issues. Material traceability and supporting documentation are maintained according to the product, supplier records, and project requirements.

Our quality control process is designed to reduce defects and maintain consistency. Specific inspection plans and acceptance criteria can be agreed before production.

Custom mold development typically involves design review, engineering assessment, mold manufacturing, trial production, sample evaluation, and final approval.

Step 1: Design Review and DFM Assessment

Customers can provide sketches, reference images, technical drawings, or 3D CAD files.

Our engineering team reviews the design for manufacturability, including wall thickness, draft angles, corner radii, structural strength, assembly requirements, and material flow where relevant. Recommended modifications can be discussed before tooling begins.

Step 2: Mold Design and Manufacturing

After the design is confirmed, the mold is designed and manufactured using suitable machining processes. Depending on the geometry, these may include CNC machining and electrical discharge machining (EDM).

The tooling structure and manufacturing method depend on the selected material and production process. Zinc alloy die-casting molds, for example, are designed differently from tooling used for stamping or other metalworking processes.

Step 3: Trial Production and Sample Evaluation

Initial trial parts are produced and checked for dimensions, structural features, surface quality, and assembly requirements.

Where adjustments are necessary, the mold or product design can be revised before final sample approval.

Step 4: Surface Finishing and Approval

Trial parts can be polished and finished in the proposed color for customer evaluation. Physical samples allow customers to review the appearance, dimensions, fit, and function before authorizing mass production.